Job Description
Job Requirements
Job Summary
The PBX Phone Operator is responsible for managing incoming and outgoing telephone calls through our telephone system. This role ensures calls are answered promptly, routed accurately, and handled in a courteous and professional manner to support efficient communication within the organization.
Key Responsibilities
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Answer incoming calls using the PBX telephone system in a timely and professional manner
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Route calls to the appropriate departments or individuals
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Take accurate messages and relay them promptly
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Handle basic customer inquiries or direct callers to the correct contact
Job Location
Baton Rouge Clinic - Perkins
7373 Perkins Rd
Baton Rouge, LA 70808
7373 Perkins Rd
Baton Rouge, LA 70808
Department
Scheduling
Class
Full-Time
Basic Skills Required
Clear speaking voice and excellent communication skills
Ability to operate a PBX or multi-line phone system
Strong listening and customer service skills
Basic computer and office equipment knowledge
Ability to multitask and stay organized
Ability to operate a PBX or multi-line phone system
Strong listening and customer service skills
Basic computer and office equipment knowledge
Ability to multitask and stay organized
Specific Skills Required
Previous experience as a PBX operator, receptionist, or call handler
Familiarity with office procedures and directory systems
Familiarity with office procedures and directory systems
Hiring Requirements
- Drug Testing
- Background Checks
- Baton Rouge Clinic Credit Check
Education Required
High School Diploma/GED
Unit of Pay
Hourly
Shift
Monday-Friday, 8am-5pm; schedule may vary as needed
Additional Benefits
- Medical Insurance (Company pays 100% of employee only rate.)
- Dental Insurance
- Vision Insurance
- Retirement Plan
- Paid Time Off (PTO)
- 20% discount for selected services rendered at the Clinic
If you need further information, please contact Human Resources at (225) 246-9308.