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Patient Registration

Patient Registration

Job Description
We are currently seeking to add a Patient Registration Representative to join The Baton Rouge Clinic. You will be responsible for an array of activities related to patient intake and care, including greeting and checking-in patients, as well as verifying information supplied by patients. You should be able to work in a fast-paced environment and demonstrate exceptional multitasking abilities.

Essential Duties & Responsibilities:
• Greeting and directing patients to examination rooms.
• Scheduling patient appointments and making reminder calls.
• Informing patients about delays and waiting times.
• Obtaining patients’ addresses, contact details, insurance information, and medical histories.
• Updating and verifying patient information at every visit.
• Assisting patients in filling out patient history forms, consent forms, and payment contract forms, when necessary.
• Receiving and processing cash and credit card payments for medical services rendered.
• Reviewing patient accounts, identifying delinquent accounts, and collecting overdue payments.
• Answering, investigating, and/or directing patient inquiries or complaints to the appropriate medical staff member.
• Following up with patients to ensure their inquiry or complaint has been satisfactorily resolved.
• Performing administrative and clerical duties, such as filing paperwork, when necessary.

Work Site Location
Main Perkins Location
7373 Perkins Road
Baton Rouge, LA 70808

Class: Full-Time

Basic Skills Required
• High school diploma.
• Meticulous attention to detail.
• Professional manner and appearance.
• Strong interpersonal and communication skills.

Specific Skills Required
• Experience working as a patient representative.
• Knowledge of medical terms and practices.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access.)
• 6 months cash handling experience.

Job Requirements

Hiring Requirements
  • Drug Testing
  • Background Checks
  • Baton Rouge Clinic Credit Check

Education Required
High School Diploma/GED

Unit of Pay: Hourly

Shift: Monday-Friday, 8am-5pm

Additional Benefits
  • Medical Insurance (Company pays 100% of employee only rate.)
  • Dental Insurance
  • Vision Insurance
  • Retirement Plan
  • Paid Time Off (PTO)
  • 20% discount for selected services rendered at the Clinic

If you need further information, please contact Human Resources at (225) 246-9308.

Apply Online