MyChart Login and Information for Baton Rouge Clinic Patients

When you create a MyChart Central account, you also create an Epic ID—an email address and password combination that you use to log in to MyChart Central. Your Epic ID can also log you in to any MyChart account that you’ve linked to MyChart Central.

You can sign up for MyChart Central if you are at least 18 years old.

You need an existing MyChart account to create a MyChart Central account. Learn more about creating a MyChart account here. Then, either:

• Visit central.mychart.org and select Sign up.
• From within your MyChart account, go to Link My Accounts and select Get Started under Connect with MyChart Central.

Log in to your MyChart Central account and select Link new account on the home page.

When you link accounts to MyChart Central, we compare the demographic information stored in each account to make sure the accounts belong to the same person. If you run into an issue when trying to link your accounts, confirm that the demographic information for each account is up-to-date and accurate. If you continue to run into problems linking your accounts, contact us here for help.

Yes! To access MyChart Central on your mobile device:
1. Download the MyChart mobile app from the Google Play Store (for Android) or the App Store (for Apple iOS).
2. Open the app, tap Edit organizations, and then tap Add another organization. When the search bar appears, search for MyChart Central.
3. Enter your Epic ID and then tap Log in.

Not at this time. If you have proxy access to a friend’s or family member’s MyChart account at a linked organization, you can view that person’s information only when you access that organization’s MyChart directly.

To link your MyChart accounts to MyChart Central, MyChart Central stores your contact information and basic demographic information.

We take your privacy seriously. MyChart Central is designed to keep your information secure and private through:

• Strong encryption. We use secure encryption technology to keep your password protected and private.
• Two-factor authentication (2FA). This means that you need two things to log in: your password and a code that Epic sends to your phone or email—whichever you choose. This helps us make sure it’s really you trying to log in. You can also use a passkey or authenticator app to log in to MyChart Central.
• Regular security audits. Our team of security experts continuously monitors and evaluates the system to identify and address potential risks.
• Our commitment to privacy. We follow strict HIPAA Privacy and Security standards. Our mobile and web privacy policies explain how we work to keep your data safe.
• Our compliance with security standards. MyChart Central has undergone a thorough evaluation of security measures per industry standards. We built MyChart Central to provide you with a secure, reliable way to access your MyChart accounts. If you have any questions or concerns, contact us.

A passkey is like a password, but it’s securely stored on your phone or computer so that you don’t have to remember it. When you use a passkey, your device checks who you are in a secure way without sharing your password. This makes logging in faster, easier, and safer.
To set up a passkey:
1. Log in to MyChart Central on your personal device.
2. Go to Account Settings.
3. Select Manage passkeys.
4. Select Add new passkey.
5. Follow the steps to create your passkey.
Next time you log in on that device, select Log in with passkey and follow the prompts.

To change your email address:
Log in to your MyChart Central account and go to the Personal Information page. On that page, you can change the email address associated with your account. Next time you log in with your Epic ID, you will be able to use your updated email address.
To change your password:
Log in to your MyChart Central account, open the menu, and select Account Settings. Select Change password at the top of the page.

You can update your contact information—such as your email address and mobile phone number—on the Personal Information page in your MyChart Central account.
When you update your contact information, MyChart Central can automatically send updates to your linked organizations so that you don’t need to update it separately in each linked account. You can manage which organizations receive these updates from the Personal Information page in MyChart Central.

If you think your MyChart Central account might be compromised, take these steps right away:
1. Change your password. Go to the MyChart Central login page and select Forgot login information? to reset your password.
2. Review your account activity. After logging in, check for anything unusual—like new linked accounts or changes to your personal information.
3. Contact our support team. If you still have concerns, contact us here.

Try logging in to MyChart Central on a device that you’ve used before. If that doesn’t work, contact us here and we’ll respond within 3 business days.

1. Go to the MyChart Central login page
2. Click “Forgot login information?” under the Epic ID and password fields.
3. Enter the email address or phone number linked to your MyChart Central account.
4. Check your email or text messages for a password reset link.
5. Click the link and follow the instructions to create a new password.

If you still have access to one of these contact methods, you can log in to MyChart Central. After logging in, go to the Personal Information page and update your contact information.

If you have lost access to both the email address and phone number associated with your MyChart Central account and can no longer log in, contact MyChart Central support and we’ll get back to you within 3 business days.

1. Decide which MyChart Central account you want to keep.
2. Check which MyChart accounts are linked to your second MyChart Central account so you can reconnect them to the MyChart Central account you plan to keep.
3. Delete your second account:
   1. Go to central.mychart.org and log in to your second account.
   2. Go to Account Settings.
   3. Scroll down and select Delete Your Account. Follow the steps to finish.
   4. Log in to the MyChart Central account that you kept.
   5. Go to Link My Accounts and reconnect the MyChart accounts that were linked to the MyChart Central account that you deleted.

You can delete your account at any time:
1. Log in to your MyChart Central account.
2. Navigate to Account Settings.
3. Scroll to the bottom of the page and select Delete Your Account.
4. Confirm your choice when prompted.
Your MyChart Central account will stop working immediately. Your linked MyChart accounts will remain active. If you wish to delete your MyChart accounts, contact each organization separately.
Important: If your Epic ID was the only way you could access a healthcare organization’s MyChart, you’ll need to set up new login credentials with that organization to log in to MyChart.