Comprehensive Healthcare Services in Baton Rouge and Beyond

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I was seen on the second floor internal medicine. Starting with the ladies at the information desk and the four check in ladies. their friendliness is exhibited by their smiles and welcoming attitude. More than one wanted to assist me instead of me, having to find the one that least cared to assist me which in this day and age is always a pleasant thing to happen. The medical technician I’m assuming at a med tech with Dr. Benton was personable and professional Dr. Benton is always the smartest dock on the block. He works with me so that I can be a team member with my care. This visit was especially difficult because we had to wean me off a medication with terrible side effects in which I have my own very specific symptoms. But his willingness to work with me in adjust as necessary over the next several months is impressive… now I must talk to you about the lab desk system. You definitely need to go back to a line where the person at the head of line gets the next person that’s open. Since there’s no bells or lights or dings, you need to keep the same lady paid standing at the head of the line watching for the next open because They tell you to go to the open line that already has someone standing there whether that person is going to take 20 minutes or five you have no idea so you don’t wanna go until you see someone open that’s just common sense but the lady won’t allow that and I get so frustrated every time I’ve been there ever since you change the system over from a line. Would it really take that much to put a light next to each person or a board of lights connected to their station so they can say when they’re ready to take you? That would so help me avoid the dread of the lab line

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My experience with Dr. Todd Cooley is always a great one. He listens and makes sure that your medical needs are met by listening and understanding. He takes his time and not rushing to get to the next patient. He has an amazing staff with Kristi and Freddy. They are always pleasant and nice. I truly appreciate him being my PCP.

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It’s been a couple of years since I had a visit with Dr. Mena. As always he is so kind, considerate and definitely personable! I duplicate the same remarks for Ms. Tasha. My arthritic knee was inflamed and it appeared to me to be full of fluid. Dr. Mena proactively sent me to have it X-Rayed. After checking in, within 5 minutes I was called into X-Ray! The Tech. was also pleasant to work with! Once back into Dr. Mena’s Office he went over the results and thoroughly explained what was actually going on. He recommended an injection and when I arrived home all was well! Thanks Dr. Mena and you too Ms. Tasha!