For individuals who are deaf or hard of hearing, there is a method of communication via telephone which uses text rather than vocalization, typically using a teletypewriter (TTY), also known as a TDD (Telecommunications Device for the Deaf).
A basic TTY consists of a keyboard, a display screen, and a modem, which operate over standard telephone lines. If a deaf individual is communicating with another TTY user, both users send and receive text. If a deaf individual is communicating with a hearing individual who doesn’t have a TTY, they will use the Telecommunication Relay Service (TRS).
If you reach our voice mail system using a telecommunication relay service, please leave a detailed message so that we may respond to your request. Please leave your name, date of birth, and (if you know it) your account number.
Important Numbers for Access to Louisiana Relay Service
- TTY: 800-846-5277
- Voice: 800-947-5277
- ASCII: 888-550-5277
- Speech to Speech: 888-272-5530
- Spanish: 800-737-1813
- 811: 800-272-3020
- Customer Service: 888-699-6869 V/TTY